Scan, Pack and Ship

Printing Picking Lists

Choose Deliver > Scan, Pack and Ship from the Home Dashboard. This is the first screen you will arrive at. It is the starting point where all orders from each of the sales channels you have integrated with 247Cloudhub arrive for processing:

On this screen it is also possible to search for orders using the function in the top right, regardless of where they are in the order process (from just arrived to dispatched). It is possible to search by:

  • Order No (Default)
  • SKU
  • Item Name or Keyword
  • Customer Postcode
  • Bin Location
  • Shipping Service
  • Customer Name
  • Phone Number
  • Email ID
  • Courier Tracking Number

Select the relevant method by which you would like to search for an order, enter the value you wish to search by in the next box and click the search magnifying glass icon. The order will then appear below in the table.

The screen’s primary function is for you to generate a picking list for all orders sat in the “Just Arrived” stage that haven’t yet been processed.

Select the orders you would like to process and click on the “Generate Picking List” button to the top left. The system will lock the orders for processing by your user account ensuring no other packer or warehouse operative can double pick items. It will then take you to the following screen:

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Here it is possible to further filter the items for printing by your marketplace account / sales channel by selecting the relevant one in the “Filter By” dropdown menu. It defaults to showing orders based on what is selected from the previous screen for all marketplace accounts / sales channels.

Prior to commencing Order processing you should have already set up a Picking List Profile.

If this has been completed you will see to the right hand side a dropdown menu marked “Select Picking List Profile”. Here select the profile you have created and wish to use for processing and click on “Print”.

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This previews the document in a standard PDF format. If you hover over the document standard Adobe PDF functions will appear. There are options to maximise, zoom, save and print this document based on what you require.

Each picking list has a Barcode ID to the top right of the document for easy identification and matching to a picking run when processing orders.

Once a picking list has been printed the orders selected are automatically moved to the “Picking List Printed” order stage, ready to move to the next stage of order processing. There are then two options, either processing orders one by one or in bulk.

Processing Orders One by One

On the Deliver > Scan Pack and Ship screen you will see three tabbed sections to the top left:

  • Picking List
  • Process Orders One by One
  • Process Orders in Bulk

In this case select the tab “Process Orders One by One” to go to the following screen:

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In many businesses picking often happens based on the input of a specific SKU, barcode or order number.

By inputting the order number, EAN, SKU, ISBN or UPC the system will search for the relevant order that has already had its picking list printed ready for processing an invoice and/or courier postage label.

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The order searched for will then appear. If SKU or EAN are used and there are multiple orders for that specific item you will need to select which order you would like to process before proceeding.

Just below the “Print Document” button for the order in question you will see at what point it is in its stage of processing. In the example above you will see Picking List print has been completed. Invoice and Carrier Label sections are blank and not showing green at this stage as they haven’t yet been completed.

In the first table you are able to view the following order information:

  • Order ID – the order reference generated from the specific marketplace or sales channel.
  • Order Date – the exact date and time the product was purchased as recorded by the specific marketplace or sales channel.
  • Source – which marketplace or sales channel name and account the order came from.
  • Workflow – the specific customised order processing workflow assigned to the order if any based on the settings assigned in Configure > Order Processing Workflows.

The next table gives further detail surrounding the order specifics:

  • EAN – the barcode of the product in that order.
  • Item Weight (Gms) – the individual product’s weight in grammes.
  • Item SKU – your Stock Keeping Unit reference for the item in the order.
  • Shipping Service – which shipping service the customer has chosen for their order from the marketplace or sales channel.
  • Quantity Ordered – the quantity of that specific product in the order the customer has purchased.
  • Quantity Dispatched – the quantity out of the Quantity Ordered already dispatched in the case of part order shipment.
  • Shipping Now – this is where you can choose to partially ship quantities of an order. This field defaults to the full order quantities being shipped but can be adjusted for part shipment.
  • Product Title – the title of the product in the specific order.
  • Picking List – the date and time a picking list for the product was generated.
  • Invoice – the date and time a packing invoice for the product was generated.

Once you have confirmed the quantities of products in the order you wish to ship if not the full order as default, click “Print Documents”, the following window will then appear:

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There is an option to print a packing Invoice, Label or both by selecting the relevant check boxes. If “Label” is also selected the following extra details are required:

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Based on the couriers and services set up in Configure > Shipping and Couriers you will have the option to assign a courier and shipping service to the order selected for shipping label printing.

Once chosen select “Print”.

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Based on your selection the documents for the order will appear side by side with standard Adobe PDF functions if you hover over each of the document. You can then choose to Print, Save, Zoom and maximise each of the documents. Both need to be printed separately. If you have a thermal printer, ensure when your courier label is printed you assign the print run to the correct printer.

The order is now processed and automatically moves into the “Awaiting Courier Pickup” order stage by default. You can now move onto the next order by again searching in the box to the top left and clicking “Go”. For even quicker processing a barcode scanner can be used here if required.

Processing Orders in Bulk

On the Deliver > Scan Pack and Ship screen you will see three tabbed sections to the top left:

  • Picking List
  • Process Orders One by One
  • Process Orders in Bulk

In this case select the tab “Process Orders in Bulk” to go to the following screen:

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The screen will default to showing all orders in the “Picking List Printed” order stage. It is mandatory before processing labels and packing invoices in bulk to complete the picking list process .

The first dropdown menu to the top left of the screen allows you to toggle between orders sat in different order stages for processing or re-processing in bulk.

It is also possible to input or scan from the system generated barcode your Picking List ID to display all the orders linked to a specific picking run for processing.

Selecting orders by Shipping Service allows you to be able to prioritise all Expedited orders and process them separately with a different courier or a quicker, premium service for example Parcelforce 24 as opposed to 48.

You can also filter orders for processing by Marketplace Account as per what has been integrated with 247Cloudhub in the Configure > Marketplace Accounts section and also by the country where an order is being shipped to.

Once you have chosen an appropriate filter for processing it is possible to then click on the “Print” button towards the top right of the screen. The system will open the following window and confirm how many orders you had selected for processing.

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There is an option to print a packing Invoice, Label or both by selecting the relevant check boxes. If “Label” is also selected the following extra details are required:

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Based on the couriers and services set up in Configure > Shipping and Couriers you will have the option to assign a courier and shipping service to the orders selected for shipping label printing in bulk.

Once chosen select “Print”, the following window will then appear.

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The run of invoices and/or labels will appear based on what you have selected for the print run in bulk. Click on the relevant “Print Invoices” or “Print Labels” button. The system will then generate an Adobe PDF with standard functions to Save, Print, Zoom the document. If you have a thermal printer, ensure when your courier label is printed you assign the print run to the correct printer.

The orders are now processed and automatically move into the “Awaiting Courier Pickup” order stage by default.

Changing Order Stages

Once your orders are processed and in the relevant “Awaiting Courier Pickup” stage you will as some stage want to mark them as dispatched. This will then trigger the system to send the relevant dispatch confirmations to the sales channels/marketplace accounts with all the relevant shipping information such as courier, shipping service and tracking number.

Additionally, you may wish to move orders and sort them at any point into different stages other than the default ones used when processing them in the Deliver module.

This can be achieved in two locations, one on the “Picking List” screen by selecting the relevant orders, marking a check in the checkbox choosing “Change Order Stage” button to the top left:

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The other by going to the “Process Orders in Bulk” screen where the orders can be selected based on a series of filters and their stage in the process changed. From either screen by clicking the button the following window will appear:

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We have pre-created a series of order stages for you to process orders in Deliver. These can be customised in 247 Cloudhub’s Configure > Deliver Order Stages Settings, to tailor based on your business processes. For further detail on this, please see the Configure section 1.15 “Deliver Order Stages Settings” section of the help document.

Once an order stage is chosen, simply click “Save” to make the changes. If the item is marked as dispatched the feed to each marketplace or sales channel will be immediately sent for processing to update dispatch statuses for the customer on the relevant account and channels.