eCommerce sellers need statistics at their fingertips in an easy to read, digestible format. Our abilities in creating reporting dashboards and interfaces for eCommerce businesses have been achieved by listening to client requirements in detail. Work we have completed includes being able to:
- Utilise Comparison tools to assess and compare sales channel performances.
- Analyse trends on a daily, weekly, monthly basis.
- Manage customer service emails, telephone sales and response times per team member
- Know top selling products on each sales channel at the click of a button.
- Understand key metrics including average order value, total revenue and units ordered for a specified time period.
- Quickly check operational performance including shipping lead times, average handling times and monitoring customer feedback.