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If you are onboarding with us as a Commerce client, your project will start with a workshop, followed up with a comprehensive scoping document which will shape the Magento build or other project work. Your project is then executed in fortnightly sprints, with a mix of onsite, onshore and offshore project teams for speed and efficiency in project delivery. We have a depth of knowledgeable Magento and eCommerce professionals we can allocate to your project, at reasonable day rates (based on 7.5 hour working day):
Project Manager:£900 +VAT
Business Analyst:£900 +VAT
Strategic Digital Marketer:£900 +VAT
Onsite, Onshore and Offshore prices are available on request.
With 32 Magento Certified developers and an indepth API knowledge born out of our very own eCommerce Marketplace Management platform solution, our developers love scoping and developing bespoke integrations.
Bespoke integration list examples done for other Magento Commerce customers:
Sample B2B functionalities:
The above examples are by no means an exhaustive list. Talk to us about your requirements and the art of the possible. We can take your requirements and help you scope the optimal integration solution.
Support packages and SLA (Service Led Agreements) are available in hourly and person day options (with rollover option).
Hourly rate = £125 +VAT
Support hours can be used for support, training, maintenance and change requests.
**Minimum commitment applies to dedicated resources.
|Incident Management - Incident Severity Details (SLA)|
|Severity||Details||Response Time||Resolution Targets|
|Severity 1||Complete malfunction and no access to the website, extensions or server managed by 247 Commerce under Contract, or if there is a significant loss in online transactions.||1 hour||4 working hours|
|Severity 2||Important Coding or Content technical issues that cause business impact||2 hours||6 working hours|
|Severity 3||Content or Coding problems that do not cause business impact||1 day||3 days|
|Severity 4||Design change, improvement or a customisation/ extension required by the client.||1-2 days||Based on viability and scope of work|
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