Go live faster. We work with you to deliver a solution with time-controlled launch plans.
Sed ut perspiciatis unde omnis iste natus error sit voluptatem
Go live faster. We work with you to deliver a solution with time-controlled launch plans. Discovery.Sed ut perspiciatis
Go live faster. We work with you to deliver a solution with time-controlled launch plans. Discovery. Sed ut perspiciatis
As a Magento Certified Partner Agency, we provide project based and ongoing Magento support services and SLAs for merchants, including platform and server maintenance, development, optimisation, upgrades, and enhancements.
Business Email (required)
Are you looking to refresh your Magento homepage, category, or product page design to improve engagement and conversion? Or perhaps a completely new theme design as part of your website overhaul, rebuild or new build?
Our Magento design focus is responsive, user focused, and conversion driven to create beautiful pages that reflect your product, your brand, and its values, ultimately to better engage your customers.
From payment gateways and shipping/logistics integrations to ERP and CRM solutions, our Magento developers can support you by working directly with Magento’s internal APIs, allowing them to integrate over 200 partner integrations directly into your eCommerce platform. We can also scope and build custom APIs to integrate with any external solution.
As a Magento partner agency, it is our job to stay ahead of the latest patches and security updates. If you need to upgrade from an older Magento version to the latest version, to keep your eCommerce platform and functionality stable and secure, we can help. We also have an in-house solution to upgrade any Magento 1 merchant to Magento 2 in less than a day with our out-of-the-box Magento 2 Blueprint solution.
Problems with your Magento website? It can happen, through plug-ins, content and catalogue changes, design enhancements, CMS challenges or other. We can help with any backend or frontend bugs you are experiencing. Our development support team can also correct source code and resolve any multi-store issues you may encounter. We undertake stringent bug resolution and testing as part of our SLA support packages, or as part of a larger adhoc project requirement.
As trusted Amazon partners, we can integrate AWS hosting solutions, directly into Magento’s native API. Our development team can also ensure security patches are up to date. Need to configure and manage your server infrastructure to increase server traffic and/or product database sizes? We can facilitate greater bandwidth to ensure higher traffic and demand without hurting your website speed, at key high traffic trading periods, or to support your eCommerce campaign activity.
Outline your business’s overall commercial objectives and our team can help you with a technical and digital eCommerce strategy and roadmap. Backed up by data and industry knowledge, our strategic alliance and experience can be a very valuable means of tackling and achieving your business’s eCommerce and commercial goals. Whether marketing, website backend, design, or analytics, we have a supportive in-house, London based team that can support you in success.
Our Magento 2 support packages and SLA (Service Led Agreements) are available in hourly and person day options (with rollover option).
Support hours can be used for support, training, maintenance and change requests.**
Our incident management response times are as follows for our SLA clients, based on severity:
We will arrange a session with you to establish your brief and understand your key commercial objectives. This gives our us the opportunity to get to know your business and your customer, so we can become joined-up in our solutions, as an extension of your internal team. Your account manager will also set you up with access to Jira, our project management tool, to ensure transparency and clear communication.