FBA Orders

January 21st, 2019 by
FBA Orders View Deliver > FBA Orders.

Click here to open FBA Orders page.

It is possible to search within your FBA orders to the top right by Order Number, SKU or Product Title Keyword

There is a dropdown menu to the top centre of the screen which allows you to toggle between the different Amazon accounts integrated with 247 CloudHub. It defaults to showing FBA orders from all Amazon accounts integrated.

Please note that no shipping or billing information is provided by Amazon for FBA orders and the details on screen are all that are available for provision at this stage.

The columns in the table are as follows:

Source – the name of the specific Amazon account the FBA order originates from. Order Date – the data and time the order was placed. Order ID – the order number as per Amazon’s reference. SKU – the stock keeping unit reference of the product ordered. Product Title – the title of the product as it appears on the Amazon marketplace. Quantity Ordered – the quantity ordered of the specific SKU via FBA.

Deliver Graphical Dashboard

January 21st, 2019 by

Deliver Graphical Dashboard

Go to Deliver > Deliver Graphical Dashboard.

This is a summary screen of all orders and their status in each of the stages of processing:

Click here to open Order Dashboard page.

For each of the order stages where orders are sat it is possible to view a breakdown of orders completed and those still let to do.

It provides a breakdown of each sales channel integrated with 247 CloudHub.

FTP Price Feed Monitor

If you are using our FTP based integration to submit prices automatically from your internal systems to the relevant marketplaces, you can check the status of feeds here:

Click here to open FTP Price Change Log page.

Any price that has been changed and received onto our FTP will be listed here. It will confirm any errors in submission.

You can filter the display based on a date range or search at a specific SKU level to view its price change history.

Pending Orders

December 21st, 2018 by

Pending Orders

Go to Deliver > Pending Orders

The following screen shows all pending orders that aren’t yet confirmed as complete and ready to ship. It may be due to payment failure or validation issues between the customer’s transaction with Amazon when purchasing a product within your seller account:

Click here to open Pending Orders page

247 CloudHub’s Optimise module automatically reads these pending orders and the relevant quantities, reducing stock temporarily to ensure you are able to fulfil the order if and when it is confirmed and possible to ship. Should the order clear and not be successful the stock will automatically be re-added to your master quantity (stock holding).

It is possible to search within your Pending orders to the top right by Order Number, SKU or Product Title Keyword

There is a dropdown menu to the top centre of the screen which allows you to toggle between the different Amazon accounts integrated with 247 CloudHub. It defaults to showing Pending orders from all Amazon accounts integrated.

Please note that no shipping or billing information is provided by Amazon for Pending orders and the details on screen are all that are available for provision at this stage.

The columns shown on the pending orders screen include:

  • Source – the name of the specific Amazon account the FBA order originates from.
  • Order Date – the data and time the order was placed.
  • Order ID – the order number as per Amazon’s reference.
  • SKU – the stock keeping unit reference of the product ordered.
  • Product Title – the title of the product as it appears on the Amazon marketplace.
  • Quantity Ordered – the quantity ordered of the specific SKU via FBA.
  • Master Quantity – the total stock held and declared as available in your inventory.

PDF Print Log

September 11th, 2018 by

PDF Print Log

This PDF print log is the first place to come should you need to either reprint documents for an order such as courier labels and packing invoices, or even an entire picking list.

We understand sometimes things go wrong on your browser or you may simply wish to view which user printed what for a specific time period. Go to Deliver > PDF Print Log to view the following screen:

Click here to open Print Log page.

Here you can search for documents printed by a date range and scrolling through pages if necessary. It is also possible to filter based on which user printed the document or document type.

The quick search option allows you to locate the relevant documents for a specific order number or SKU set previously printed and then download a PDF accordingly for printing.

The columns shown on this screen cover:

  • User Name – the name of the user who made the request to print the original document.
  • Document – the type of document whether picking list, invoice or label.
  • Printed By – the name of the user who actually printed this specific document.
  • Date and Time – date and time when the print request was made
  • Order ID – the order ID the documents relate to.
  • Document Download – a link to click on for downloading the document.